Why Choose Us
Clients tell us that we deliver unmatched results, on time and on budget. Our business strategy is simple: we provide an effective maintenance management solution that will help you gain a competitive advantage, by providing one integrated proven effective source for managed maintenance.
- Commercial Food Equipment
- Household Appliances
- Commercial Refrigeration Equipment
- HVAC Equipment
Areas We Impact Most
- Centralized Call Taking and Dispatching
- 24/7 Operations Center
- Service Call Management and Follow-up
- Regularly Scheduled Preventive Maintenance
- Site History and Repair Analysis
- In-Service and Warranty Data Tracking
- Centralized Asset Database
- Internet-based, so customers can do on-demand activity browsing and call updates
Certified Staff Guided By ISO 9000 Quality Controls
Our staff, which consists of Certified Technicians and Service Administrators, must adhere to strict quality assurance standards. They are constantly looking for ways to maximize performance quality and minimize the downtime for our customers.
Quality Assurance Program
Interserv utilizes an ISO 9000 quality system that requires closed loop processes and documented failure and correction procedures. We expect our quality indicators to improve year to year at a minimum rate of 10%, in the following measured areas:
• Average response times (overall and client specific)
• % of PM completed by due date
• Quality rankings of internal and external service providers
• % of Failures to % Correct
• Client Site Ratings
• Client Site Increases vs. Decreases
Let's Get Started
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